• What will my mail/package COST to send?
  ----- Contact Lane Johnson (422-4210)
• WHEN will my mail/package reach its destination?
  ----- Contact Lane Johnson
• WHERE is my mail/package?
  ----- If you know your tracking number, please use the "Track Shipment" box on the lower right portion of this page. Otherwise, contact Lane Johnson.

Now you can print an Express Request Form directly from your computer.

The following services are available at the BYU Mail Center:

• Second business day
• Same business day
• Next business day
• Freight
• International

Some size and weight restrictions may apply. Please call for details on restrictions and rates.

Mail Services currently ships an average of 90 express packages and delivers an average of 140 express packages per day.

Note: Saturday and Sunday are not business days.

Contracted Carriers:

The LDS Church negotiates contracts annually for express services. Currently, FedEx and DHL are the contract carriers. Use of these carriers can provide significant shipping savings to your department.

Non-contracted Carriers:

Currently, the LDS church does not have contracts with UPS and others.

UPS is our ground small package carrier. At the present time, we are shipping an average of 115 packages and delivering an average of 160 packages per day.

Please call for rates and restrictions.

Mail Services will pick up your packages for you at department offices. The following lists are the packages out times. There is a service charge billed to the department per pickup (call for details).

• call x2-3658
• E-mail: mail_services@byu.edu

Air

• Call before 3 p.m.
• Pickup by 4 p.m.

Ground

• Call anytime between 8:15 a.m. and 4:45 p.m.
• Pickup between 11 a.m. and 12 noon

Saving hint: To save the pickup fee, you may bring your packages to the BYU Mail Center located at 296 UPB by 4:00 p.m. for air and by 3 p.m. for ground.

BYU is self-insured. In case of any loss or damage, please notify BYU Mail Services. The following restrictions apply to the packages we handle:

• $25,000 limit
• No glass
• No currency
• No collector items

To file a claim, please contact Lane Johnson at x2-3658.

Note: You may only declare the actual replacement value of your package. i.e. Lost time is not covered.

You may use BYU's accounts when you are away from campus but you must notify Mail Services with the following information:

• When and where shipment will go
• What account to bill

You may mail your packages by using BYU's contracted carriers' drop boxes outside of campus. There are two billing options you may choose from:

• Bill recipient
• Third party

Note: An accounting fee is applied to shipments that require extra time to investigate the respective billings.

Expedited services are available to all full-time BYU employees. There is a $1.00 handling fee and no pickup service is available.